Useful Info

Due to the cancellation of Laufey’s european tour, the program of July 18 at the Arena Santa Giuliana, together with Fatoumata Diawara, will feature SOMI.

Tickets for July 18 at the Arena remain valid for the new lineup.

Refund requests must be submitted by June 30, 2024:
• Boxol.it ➡️ internet@boxol.it
• TicketOne ➡️ www.ticketone.it

Due to the cancellation of Tower of Power’s tour, the program of July 16 at the Arena Santa Giuliana, together with Hiromi’s Sonicwonder, will feature Lizz Wright, who was previously scheduled at Teatro Morlacchi.

Tickets for July 16 at the Arena remain valid for the new lineup. Refund requests must be submitted by April 30, 2024:
• Boxol.it ➡️ internet@boxol.it
• TicketOne ➡️ www.ticketone.it

Change in line up for the 5pm show on July 15, 2024, at the Teatro Morlacchi: Danilo Rea will perform in piano solo (replacing Lizz Wright).

Umbria Jazz doesn’t deal directly with this issue. You need to contact the ticketing companies of our events. If you purchased your ticket via TicketOne, you can find all the info at this link. If you purchased your ticket via Boxol, please email to internet@boxol.it.

During festivals, tickets are available at the venue’s box office one hour before the doors open.

• Boxol retail outlets are located throughout Italy: find the nearest outlet here
• TicketOne retail outlets are located throughout Italy: find the nearest outlet here.

You cannot attend the concerts at the Lancia Stage (Arena Santa Giuliana) without a ticket for the main stage concerts. Tickets for the only Lancia Stage (Arena Santa Giuliana) are unavailable. To attend the shows at the Lancia Stage, you need to hold the tickets for the main stage concerts.

The ticket grants access only to the event indicated on it. Access to the event venues is governed by the terms and conditions established by the organizer, which the partecipant must be aware of, including the possibility of being asked to show a valid ID of the partecipant in the case of a nominative, non-trasferable ticket.

Please email info@umbriajazz.com to have all the information on how to access the events.

Children up to 9 years of age enter for free if they don’t occupy a seat (purchasing a ticket is necessary to occupy a seat).

You can request a refund only as expressly permitted by Umbria Jazz.

Refunds are not allowed in the following cases:

• in case of bad weather if conditions exist for the concert to take place;
• in case of unexpected circumstances beyond our will (except as expressly permitted by Umbria Jazz);
• if the ticket holder cannot attend the event: ticket holders can request a name change;
• if the concert has been postponed but not canceled.